Over Surgery

1 Drings Close, Over, Cambridge, CB24 5NZ

NHS

Telephone: 01954 231550

Fax: 01954 231573

admin.oversurgery@nhs.net

Registering and Getting online access

At Over surgery we are trying to get as many patients using online facilities as possible.

We would encourage you to use online facilities to order repeat prescriptions and manage appointments where you can. 
We have two options for patients to access online information:
The NHS APP – This is used with a smartphone or tablet – No need to contact The surgery
Systemone online – Set up using your email address and a generated password – Complete form below
The NHS App

Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet.

What the NHS App does

Use the NHS App to:

  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • order repeat prescriptions – see your available medicines and request a new repeat prescription
  • check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning

Who can use the NHS App

To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

 

For more information click on this link

 

Systemone Online 

Registering and Getting Online

You must register before you are able to use the online service this can be done easily by completing the on-line form, Request access to Online Services at The Over Surgery and returning to reception. Please note you will need to present Photo ID, such as your driving licence or passport, at reception before the registration process can be completed.

Once registered you will be given a username and password that you can use to access the online service via the SystemOnline link. You will automatically be given access to book and cancel appointments with access to your repeat prescriptions including ordering these online at the time of registration.

Book and Cancel Appointments

Booking Appointments:

You can book the following types of appointments online:

  • Routine GP appointments
  • Telephone GP appointments
  • Phlebotomy (blood test) appointments

Appointments for our nurses are not currently available online because of the significant variation in length of time for each appointment dependent on the clinical need. These are best booked by contacting our reception team.

Cancelling Appointments:

Appointments can only be cancelled if they are more than one hour ahead. If you need to cancel an appointment with less than an hour’s notice, please contact the reception team.

Repeat Prescriptions

You can see and order your repeat medication  using both online options

If you use Over Pharmacy your medications will be ready two full working days after requesting your medication(s). Please note Over Pharmacy is closed for lunch Monday – Friday 1pm-2pm and closed at weekends.

Using the Online systems is by far the easiest way of ordering your repeat medications and we encourage all of our patients, where possible, to do so. If this is not at all possible the pharmacy team is still helping patients to order medication through pharmacy however the NHS are phasing this out eventually.

You can also order your repeat medications by Posting your repeat slip in the box outside, if we are closed, or inside the surgery during opening hours. Ideally 7 days before you are due to run out of medication and only ordering what you need.

If you wish to speak to the Pharmacist for advice on medicines or other queries, please contact us during opening hours.  

Please note we cannot accept repeat medication requests over the phone or on our answerphone. 

Update Your Details

Friends & Family Test

  • The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

    The FFT asks people if they would recommend the services they have used and offers a range of responses.

    Click here for more information

    We would like you to think about your recent experiences of our service.

  • This field is for validation purposes and should be left unchanged.

Opening Times

  • Monday
    07:00 until 13:00
    14:00 until 18:00
    Pharmacy: 08:30 - 13:00 & 14:00 - 18:00
  • Tuesday
    08:00 until 13:00
    14:00 until 18:00
    Pharmacy: 08:30 - 13:00 & 14:00 - 18:00
  • Wednesday
    07:00 until 13:00
    14:00 until 18:00
    Pharmacy: 08:30 - 13:00 & 14:00 - 18:00
  • Thursday
    08:00 until 13:00
    14:00 until 18:00
    Pharmacy: 08:30 - 13:00 & 14:00 - 18:00
  • Friday
    08:00 until 13:00
    14:00 until 18:00
    Pharmacy: 08:30 - 13:00 & 14:00 - 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED